1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) outlines the practices and procedures adopted by Betibet Casino (hereinafter referred to as “the Company,” “We,” “Us,” or “Our”) regarding the collection, processing, storage, and protection of personal data provided by users (hereinafter referred to as “the User,” “You,” or “Your”) of the website https://betibetcasino.com/ (hereinafter referred to as “the Website”).

The Company is committed to ensuring that Your privacy is protected in compliance with international data protection standards, including the General Data Protection Regulation (GDPR) and other applicable regional legislations. By accessing the Website or using Our services, You acknowledge that You have read, understood, and agreed to the terms set forth in this Policy.

If You do not agree with any part of this Policy, You must immediately cease all use of the Website and Our services.

2. Definitions and Interpretations

For the purposes of this Policy, the following terms shall have the meanings ascribed to them below:

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation or set of operations performed on personal data, such as collection, recording, organization, structuring, storage, adaptation, or alteration.
• Controller: The natural or legal person who determines the purposes and means of the processing of personal data.
• Consent: Any freely given, specific, informed, and unambiguous indication of the User’s wishes by which they signify agreement to the processing of their personal data.

3. Categories of Data Collected

To provide a high-quality gaming experience and maintain regulatory compliance, the Company collects several types of information:

3.1. Information Provided Directly by the User

During the registration process and subsequent account management, You provide Us with:

• Full legal name and date of birth to verify legal age requirements;
• Email address, physical address, and telephone number for communication and verification;
• Identification documents (e.g., passport, driver’s license, utility bills) for “Know Your Customer” (KYC) procedures;
• Financial information, including payment method details and transaction history.

3.2. Technical and Usage Data

When You interact with the Website, We automatically collect technical data, including:

• Internet Protocol (IP) address and geographical location;
• Browser type, version, and operating system;
• Device identifiers and hardware specifications;
• Activity logs, including time spent on the site, pages visited, and game preferences.

4. Legal Basis and Purpose of Processing

The Company processes Your personal data based on the following legal grounds:

4.1. Fulfillment of Contractual Obligations

Processing is necessary to provide the services requested by the User, including account creation, processing of bets, and execution of withdrawals.

4.2. Legal and Regulatory Compliance

As a regulated entity, the Company is legally obligated to prevent money laundering (AML), combat the financing of terrorism (CFT), and ensure responsible gambling. We process data to verify identity and monitor suspicious transactions.

4.3. Legitimate Interests

We process data to improve Our Website functionality, enhance User security, detect fraudulent activities, and perform internal audits and statistical analysis.

4.4. Consent

Where required by law, We will seek Your explicit consent for marketing communications and the use of certain types of cookies.

5. Data Retention Policy

The Company retains personal data only for as long as is necessary to fulfill the purposes for which it was collected. However, statutory retention periods often require Us to keep certain data for a minimum of five to ten years after the termination of the User relationship to comply with tax, AML, and gaming regulations.

Once the retention period expires, or the data is no longer necessary for legal or operational purposes, it shall be securely deleted or anonymized so that the User can no longer be identified.

6. Security of Personal Data

The Company implements robust technical and organizational measures to protect Your personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:

• Advanced Secure Socket Layer (SSL) encryption for all data transmissions;
• Multi-factor authentication (MFA) protocols for account access;
• Regular security audits and vulnerability assessments;
• Strict internal access controls, ensuring that only authorized personnel have access to sensitive information.

Despite these measures, the User acknowledges that the transmission of information via the internet is never completely secure. The Company cannot guarantee the absolute security of data transmitted to the Website; any transmission is at Your own risk.

7. Rights of the Data Subject

Under applicable data protection laws, You possess the following rights regarding Your personal data:

• Right of Access: You may request a copy of the personal data We hold about You.
• Right to Rectification: You may request the correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): You may request the deletion of Your data, provided there are no overriding legal or regulatory requirements for its retention.
• Right to Restrict Processing: You may request that We limit the processing of Your data under certain circumstances.
• Right to Data Portability: You may request that Your data be transferred to another service provider in a structured, commonly used format.
• Right to Object: You may object to the processing of Your data for direct marketing or on grounds relating to Your particular situation.

8. Disclosure to Third Parties

The Company does not sell or rent Your personal data to third parties. However, We may disclose Your data to trusted third-party service providers and partners under strict confidentiality agreements, including:

• Payment processors and financial institutions for transaction handling;
• Identity verification and credit reference agencies;
• Cloud storage and IT infrastructure providers;
• Legal authorities, regulatory bodies, and law enforcement agencies when required by law or to protect Our legal rights.

9. International Data Transfers

Given the global nature of Our operations, Your personal data may be transferred to and processed in countries outside of Your jurisdiction. These countries may have different data protection laws. In such cases, the Company ensures that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure a level of protection equivalent to that in Your home country.

10. Cookies and Tracking Technologies

The Website utilizes cookies to enhance performance, analyze traffic, and personalize content. Cookies are small text files stored on Your device. You may manage or disable cookies through Your browser settings; however, doing so may restrict certain functionalities of the Website.

We categorize cookies into:

• Essential Cookies: Required for the basic operation of the site.
• Analytical Cookies: Used to understand how visitors interact with the Website.
• Functional Cookies: Used to remember preferences and settings.

11. Protection of Minors

The services provided by Betibet Casino are strictly intended for individuals who have reached the legal age of majority (at least 18 years of age or the age stipulated by the laws of the User’s jurisdiction). We do not knowingly collect data from minors. If We become aware that a minor has provided Us with personal data, We will take immediate steps to terminate the account and delete the information.

12. Automated Decision Making and Profiling

The Company may use automated systems for profiling to comply with legal obligations regarding anti-fraud and responsible gambling. This includes monitoring betting patterns to identify potential signs of gambling addiction or fraudulent behavior. Any significant decisions resulting from automated processing that affect the User legally will involve human intervention where required by law.

13. Amendments to this Policy

The Company reserves the right to modify, amend, or update this Privacy Policy at any time without prior individual notice. Any changes will be published on this page and will become effective immediately upon posting. Users are encouraged to review this Policy periodically to stay informed about how We protect their information.

14. Contact Information

For any inquiries, requests regarding Your rights, or complaints concerning the processing of Your personal data, You may contact our Data Protection Officer (DPO) via the official support channels provided on the Website. We aim to respond to all legitimate requests within thirty (30) days.

15. Final Provisions

This Policy constitutes a binding agreement between the User and the Company regarding data privacy. If any provision of this Policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.